Privacy Policy
Last updated: 15 Nov 2026
Tirtham (“we,” “our,” or “us”) operates the Tirtham mobile application and website. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.
1. Information We Collect
- Personal Information: name, phone number, email address, and pickup/drop addresses when you register or book a trip.
- Payment Information: Razorpay processes all payments. We do not store your full card or bank details on our servers.
- Location Data: with your permission, we collect your device location to show nearby yatras and destinations.
- Device and Usage Data: app interactions, bookings, search history, and support messages.
2. How We Use Your Information
- To process bookings and custom trip requests.
- To communicate booking status, updates, and support.
- To personalise content such as nearby destinations and yatras.
- To improve app performance and customer experience.
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Tour operators and drivers to fulfil your trip.
- Payment processors (Razorpay) to process transactions.
- Service providers who help us maintain the app and servers.
- Authorities when required by law.
4. Security
We use reasonable technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
- You can update your profile information from the app.
- You can disable location access through your device settings.
- You can request account deletion by contacting us.
6. Children's Privacy
Tirtham is not directed to children under 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Tirtham
Email: support@tirtha.bitinfotechnology.com
WhatsApp: +91 79908 76436